Terms & Conditions
Terms of Website Use
Petra Hotel Belgrade
Last updated: June 2026
These terms of website use set out the terms on which you may access and use the website of Petra Hotel Belgrade. By using our website, you confirm that you accept these terms and that you agree to comply with them.
If you do not agree to these terms, you must not use our website.
Information about us
Libra development doo
Registered seat: Kneza Miloša 54, 11000 Belgrade
Company registration number / Matični broj: 21765970
Tax identification number / PIB: 112909606
Hotel address: Kralja Petra 19, Belgrade, Serbia
References to “Petra”, “Petra Hotel Belgrade”, “we”, “us” or “our” mean Libra development doo, unless the context requires otherwise.
Accessing our website
Access to our website is permitted on a temporary basis. We reserve the right to withdraw, suspend, restrict or amend the service we provide on our website without notice.
We will not be liable if, for any reason, our website is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our website, or to the entire website.
You are responsible for making all arrangements necessary for you to access our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and comply with them.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our website and in the material published on it. These works are protected by copyright, trademark and other intellectual property laws. All such rights are reserved.
You may print or download extracts from our website for your personal, non-commercial use only.
You must not modify the paper or digital copies of any materials you have printed or downloaded in any way, and you must not use any illustrations, photographs, videos, audio sequences or graphics separately from any accompanying text.
Our status, and the status of any identified contributors, as the authors of material on our website must always be acknowledged.
You must not use any part of the materials on our website for commercial purposes without obtaining a licence from us or our licensors.
If you print, copy or download any part of our website in breach of these terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Reliance on information posted
The content on our website is provided for general information only.
Although we make reasonable efforts to update the information on our website, we do not guarantee that the content is accurate, complete, current or free from errors.
Information relating to rooms, suites, restaurants, bars, rooftop, menus, event spaces, services, facilities, prices, availability, opening hours, offers and packages may change at any time.
Images, videos, layouts and descriptions are provided for illustrative purposes only. Actual rooms, views, interiors, menus, services, facilities or experiences may vary.
You should not rely solely on information published on our website before making a booking or decision. Please contact us directly if you require confirmation of specific details.
Our website changes regularly
We may update, amend, suspend or remove content from our website at any time.
If the need arises, we may suspend access to our website or close it indefinitely.
Any material on our website may be out of date at any given time, and we are under no obligation to update it.
Reservations and transactions through our website
Our website may allow you to make room reservations, restaurant reservations, event enquiries, private dining enquiries or other service requests.
Any reservation, purchase, enquiry or transaction made through our website, booking engine or a third-party platform may be subject to separate booking terms, cancellation terms, payment terms, offer conditions or third-party terms.
A reservation is not confirmed until you receive confirmation from us or from the relevant booking platform.
You are responsible for ensuring that all information you provide during the booking or enquiry process is accurate, complete and up to date.
Our liability
The material displayed on our website is provided without guarantees, conditions or warranties as to its accuracy, availability or completeness.
To the fullest extent permitted by applicable law, we exclude liability for any loss or damage arising from or in connection with:
- use of, or inability to use, our website;
- reliance on any content displayed on our website;
- errors, omissions, interruptions or delays on our website;
- changes to, suspension of or withdrawal of website content or functionality;
- viruses, malware, cyberattacks or technologically harmful material;
- third-party websites, platforms or services linked from our website;
- loss of income, revenue, business, profits, contracts, anticipated savings, data, goodwill or opportunity.
Nothing in these terms excludes or limits our liability where it would be unlawful to do so.
These terms do not affect any mandatory consumer rights that may apply to you under applicable law.
Information about you and your visits to our website
We process personal data in accordance with our Privacy Policy.
By using our website and submitting information through it, you acknowledge that your personal data may be processed in accordance with our Privacy Policy.
Our website may use cookies, pixels and similar technologies. More information is available in our Privacy Policy and cookie banner or cookie settings.
Contacting you
If you provide your contact details through our website, we may contact you in relation to your enquiry, booking, reservation, event request or service request.
We may also send you marketing communications where permitted by applicable law and, where required, with your consent.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Viruses, hacking and other offences
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, malware or other material that is malicious or technologically harmful.
You must not attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer, database or system connected to our website.
You must not attack our website through a denial-of-service attack, distributed denial-of-service attack or any similar method.
Any breach of this provision may constitute a criminal offence under applicable law. We may report such breach to the relevant authorities and cooperate with them where required.
In the event of such a breach, your right to use our website will cease immediately.
We will not be liable for any loss or damage caused by viruses, cyberattacks or other technologically harmful material that may affect your device, data or systems due to your use of our website or any website linked to it.
Linking to our website
You may link to our homepage in a way that is fair, lawful and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement by us where none exists.
Our website must not be framed on any other website without our prior written consent.
We reserve the right to withdraw linking permission at any time.
If you wish to make any use of material on our website beyond that set out above, please contact us at info@petrahotelbelgrade.com.
Links from our website
Where our website contains links to other websites, platforms or resources provided by third parties, these links are provided for information only.
We have no control over the content, availability, accuracy, privacy practices or terms of those websites or resources.
We accept no responsibility for them or for any loss or damage that may arise from your use of them.
Trade marks
“Petra Hotel Belgrade”, “Petra” and any related names, logos, marks, designs, brand elements or visual identity appearing on our website are trade marks, trade names or protected brand assets of Libra development doo or its licensors.
You may not use them without our prior written consent.
Acceptable use policy
You may use our website only for lawful purposes.
You must not use our website:
- in any way that breaches any applicable local, national or international law or regulation;
- in any way that is unlawful, fraudulent or harmful;
- to make false, speculative, fraudulent or unauthorised reservations or enquiries;
- to harm or attempt to harm any person in any way;
- to send, knowingly receive, upload, download, use or re-use any material that is unlawful, offensive, defamatory, obscene, abusive, discriminatory or otherwise inappropriate;
- to transmit or procure the sending of unsolicited or unauthorised advertising or promotional material;
- to knowingly transmit any data or upload any material containing viruses, malware, spyware, adware or other harmful code;
- to reproduce, duplicate, copy or resell any part of our website in breach of these terms;
- to access without authority, interfere with, damage or disrupt any part of our website, any equipment or network on which our website is stored, any software used in the provision of our website, or any equipment, network or software owned or used by any third party.
We will determine, at our discretion, whether there has been a breach of this acceptable use policy. Where a breach has occurred, we may take such action as we consider appropriate, including immediate, temporary or permanent withdrawal of your right to use our website.
Social media and user content
If you post, tag, mention, message or otherwise make content available to us through social media or other public platforms, you confirm that you have the right to share that content and that it does not infringe the rights of any third party.
We may ask for your permission to use or repost user-generated content for marketing, social media, website or promotional purposes.
You must not post or share content connected with Petra Hotel Belgrade that is unlawful, offensive, defamatory, abusive, discriminatory, misleading, obscene, infringing, invasive of privacy or otherwise inappropriate.
We reserve the right to remove, hide, report or moderate content on our owned channels where appropriate.
Suspension and termination
Failure to comply with these terms may result in our taking all or any of the following actions:
- immediate, temporary or permanent withdrawal of your right to use our website;
- immediate, temporary or permanent removal of any material uploaded or posted by you;
- issue of a warning;
- legal action against you;
- disclosure of relevant information to authorities where required or permitted by law.
The actions described above are not limited, and we may take any other action we reasonably consider appropriate.
Variations
We may revise these terms of website use at any time by amending this page.
You are expected to check this page from time to time to take notice of any changes, as they are binding on you from the moment they are published.
Some provisions may also be replaced or supplemented by notices, policies or terms published elsewhere on our website.
Jurisdiction and applicable law
These terms of website use, their subject matter and their formation are governed by the laws of the Republic of Serbia, unless mandatory laws provide otherwise.
The courts of Belgrade, Serbia shall have jurisdiction over any dispute or claim arising out of or in connection with these terms or your use of our website, unless mandatory consumer protection rules provide otherwise.
Your concerns
If you have any concerns about material that appears on our website, or if you have any questions about these terms, please contact:
Petra Hotel Belgrade
(Libra development doo)
Address: Kralja Petra 19, Belgrade, Serbia
Email: stay@petrahotelbelgrade.com
Phone: +381 11 412 88 00
Thank you for visiting our website.